Privacy Policy

How Boldwave Velocity protects and manages your personal information

1

Information We Collect

At Boldwave Velocity, we collect information that helps us provide better educational services and improve your learning experience with color theory in web design.

Personal Information: When you register for our programs or contact us, we collect your name, email address, phone number, and mailing address. If you're enrolling in paid courses, we'll also collect billing information through secure payment processors.

Educational Data: We track your progress through courses, quiz scores, assignment submissions, and participation in discussion forums. This helps us understand how you're progressing and where you might need additional support.

Technical Information: Our systems automatically collect IP addresses, browser types, device information, and how you navigate through our platform. We use cookies to remember your preferences and maintain your login sessions.

Important Note: We never sell your personal information to third parties. Your educational progress and personal details remain confidential and are used solely to enhance your learning experience.

2

How We Use Your Information

Your information serves several purposes that directly benefit your educational journey:

  • Course Delivery: We use your data to provide access to courses, track completion, and award certificates
  • Communication: We'll send course updates, important announcements, and respond to your questions
  • Personalization: Your learning history helps us recommend relevant courses and customize content
  • Technical Support: When you need help, we use your information to troubleshoot and resolve issues
  • Platform Improvement: Anonymous usage data helps us enhance our courses and user experience

We also use aggregated, non-personal data to understand trends in color theory education and improve our curriculum. For example, if many students struggle with a particular concept, we might create additional resources or adjust our teaching approach.

3

Information Sharing and Disclosure

We maintain strict policies about sharing your personal information. Here's exactly when and why we might share your data:

Service Providers: We work with trusted companies that help operate our platform – payment processors, email services, and cloud storage providers. These partners can only use your information for the specific services they provide to us, and they're contractually bound to protect your privacy.

Legal Requirements: We'll disclose information if required by law, such as responding to valid legal requests, protecting our rights, or investigating potential violations of our terms of service.

Business Transfers: If Boldwave Velocity is acquired or merges with another company, your information might be transferred as part of that transaction. You'd be notified in advance of any such change.

We never share individual student performance data with employers, other educational institutions, or marketing companies without your explicit consent.

4

Your Privacy Rights

You have significant control over your personal information. Under various privacy laws, including those in California and other states, you can:

  • Access Your Data: Request a copy of all personal information we have about you
  • Correct Information: Update or fix any incorrect personal details in your account
  • Delete Your Account: Request complete removal of your account and associated data
  • Data Portability: Get your course progress and personal data in a portable format
  • Opt-Out: Unsubscribe from marketing emails while still receiving important account notifications

To exercise any of these rights, simply contact us using the information provided at the bottom of this policy. We'll respond within 30 days and verify your identity before processing requests.

Please note that deleting your account will remove access to any courses you've purchased, so consider downloading certificates or course materials first.

5

Data Security and Protection

Protecting your information is a top priority. We implement multiple layers of security to safeguard your data:

Encryption: All data transmission uses SSL/TLS encryption, and sensitive information is encrypted when stored on our servers. Your passwords are hashed using industry-standard techniques.

Access Controls: Only authorized personnel can access personal information, and we maintain detailed logs of who accesses what data and when.

Regular Security Audits: We conduct quarterly security reviews and work with external security firms to identify and address potential vulnerabilities.

Secure Infrastructure: Our servers are hosted in secure facilities with physical access controls, fire suppression, and backup power systems.

While we implement strong security measures, no system is completely immune to threats. We'll notify affected users within 72 hours if we discover any data breach that might impact your personal information.

6

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. Here's what you should know:

Essential Cookies: These keep you logged in and remember your preferences. Without these, the platform wouldn't function properly.

Analytics Cookies: We use these to understand how students use our platform – which courses are popular, where people get stuck, and how we can improve the user experience.

Marketing Cookies: These help us show relevant course recommendations and track the effectiveness of our advertising efforts.

You can control cookie preferences through your browser settings, though disabling certain cookies might limit platform functionality. We don't use tracking technologies to build profiles for third-party advertising purposes.

7

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal obligations:

Active Accounts: While your account is active, we retain all your course progress, certificates, and personal information.

Inactive Accounts: If you don't log in for three years, we'll send reminder emails before eventually deleting your account and associated data.

After Account Deletion: Most personal information is deleted within 30 days. However, we might keep some records for legal or business purposes, such as financial transaction records for tax compliance.

Course Content: Discussions, forum posts, and project submissions might be retained longer if they benefit other students' learning, though we'll remove personally identifying information.

You can request immediate deletion of your account at any time, regardless of activity level.

8

International Data Transfers

Boldwave Velocity operates primarily in the United States, and your information is processed and stored on servers located in the US. If you're accessing our platform from outside the United States, please be aware that your information will be transferred to, stored, and processed in the US.

We ensure that international transfers comply with applicable privacy laws and implement appropriate safeguards to protect your information during transfer and storage.

For users in the European Union or other regions with specific data protection requirements, we provide additional protections and rights as required by local law. Contact us if you have questions about how your regional privacy laws apply to our services.

9

Changes to This Privacy Policy

We update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through:

  • Email notification to your registered address
  • Prominent notice on our website and platform
  • In-app notifications when you next log in

Minor changes, such as clarifications or contact information updates, might be made without advance notice. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Continued use of our platform after policy changes indicates your acceptance of the updated terms.

Privacy Questions or Concerns?

Email us at: info@zotreraplps.com

Call us at: +1 (203) 966-4163

Mail us at: 240 Alice St, Bridgeport, CT 06606, United States

This Privacy Policy is effective as of January 15, 2025

Last updated: January 15, 2025